FAQ

Is there a warranty? 

Yes, we offer a 6-month warranty covering manufacturer defects.


Are massage guns safe?  

Absolutely, many doctors, physical therapists, and massage therapists recommend using massage guns on injuries and as preventative maintenance.  However if you do feel pain use a lower setting or discontinue use and consult a doctor if the pain is excessive.


What if my product arrives damaged?

We are so sorry if this happens, but sometimes things get damaged during the shipping process.  If your item shows up damaged, please contact us immediately at info@deeptissuemassageguns.com and we will start the replacement process. 


How does it work?  

Here’s the science behind this amazing device - click here HOW IT WORKS

 

Is your site safe and secure?  

100% yes, we use Shopify as our hosting platform which includes a highly - secure 128 bit SSL certificate. On top of that, Shopify's hosting and software is Level 1 PCI compliant which is as safe and secure as it gets. 


What is your return policy?

See return policy here



Can I cancel my order?

If you contact us at info@deeptissuemassageguns.com before your order is shipped, we can most likely cancel your order.



How long does it take to get my product?

Our average delivery time is 5-12 days for USA delivery.  See shipping policy here